Hello dear
At Big Y World Class Market Ellington, the commitment to customer service shines brightly. Located in the heart of Ellington, CT, this supermarket prides itself on a friendly and approachable staff, exemplified by employees like Zach, who go above and beyond to assist shoppers. From a fabulous selection of fresh, local produce to a range of specialty items, including lactose-free products, the store caters to diverse dietary needs. Customers rave about the cleanliness and organization of the space, making each visit a pleasant experience. Big Y is not just a grocery store; it's a community hub where shopping becomes a joyful adventure.
About
Welcome to Big Y World Class Market Ellington, a grocery haven located at 135 West Rd, Ellington, CT 06029. This delightful market is more than just a shopping destination; it embodies a commitment to exceptional customer service and quality products.
From the moment you enter, you’ll notice the inviting atmosphere and the friendly faces of the staff. A particular highlight is the stellar customer service, illustrated by a recent experience shared by a customer who commended a staff member named Zach. He went above and beyond to assist in locating a specific flavor of Chobani yogurt, showcasing a level of attentiveness that is hard to find in today's fast-paced environment. This level of care echoes throughout the store, making you feel valued and welcomed.
One of the standout features of Big Y is its impressive selection of local produce. Customers rave about the quality of the fruits and vegetables, as well as an excellent variety of locally sourced products. This commitment to supporting local farmers while providing fresh options is commendable and adds a unique flavor to your shopping experience.
For those with specific dietary needs, Big Y excels with its extensive array of lactose-free products. You’ll find shelves stocked with high-quality options, catering to various preferences and ensuring that everyone can find something to enjoy.
Don’t miss the prepared foods section, where Diane earned high praises for crafting a roast beef grinder that left taste buds craving more. Her efficiency and friendliness are part of what makes shopping here so enjoyable.
In summary, Big Y World Class Market Ellington is more than just a supermarket; it’s a community hub. It combines remarkable service, a diverse selection of food, and a welcoming environment that keeps customers returning. Whether you're a local or just passing through, this market is a must-visit destination for all your grocery needs.
“ Great store. Staff is incredibly friendly. A young gentleman, I believe his name was Zach, went above and beyond this past visit. My grandmother was really craving a particular flavor of a chobani flip. We were looking around the yogurt area with a bit of confusion. He asked us if we needed help and directed us to the section of chobani yogurts. He even went as far to grab the two flavors she wanted and handed them to us. He was extremely polite, kind, and genuinely helpful. We appreciated his customer service and willingness to help. He is a great employee. The store was clean and well stocked. I really enjoyed the accessibility in finding staff members willing to help. Some stores it can be hard to track folks down. Not this Big Y! A. ”
“ Did grocery shopping here twice while I was visiting my son daughterinlaw to help out with their new baby and toddler! Both times I wished that I had the same store where I live on Long Island! ”
“ They always have a great selection of food. ”
“ Diane in prep foods made the best roast beef grinder! She was extremely friendly and efficient! ”
“ Best local produce and local products. Best selection of lactose free products. Above average quality meat. My first choice supermarket ”
“ Big Y in Ellington, ct is the place I do my grocery shopping. I find the people working there are always helpful. I want to mention a particular employee in the bakery department...her name is Lauren. I have had several occasions to place orders or I just needed help. Lauren always has a smile and she is very customer service minded. The cakes she decorates are the most beautiful and I usually ask for her when ordering. She goes above and beyond in servicing me and that kind of customer service is valued by me. She is a valuable employee and please make sure these comments go into her personnel file. ”
“ Youre gonna pay a little more here than if you rolled into a SS or Aldi. But youre getting a wider variety of choices than anywhere else within 30 minutes, and they have the Gas Station directly across the Street which is competitively priced even before you use reward points for Gas. Plus they make brick oven pizza on site. ”
“ SHAY is the best and has the best customer service and went above and beyond for me the customer she is an amazing worker with an amazing attitude 1010 five stars for specifically SHAY ”